How to Invite a Customer for KYC
This guide explains how to invite, verify, and review individual (KYC) customers in the ChainIT Platform, including how to add optional verification add-ons and how to view the results once onboarding is complete.
✅ Step-by-Step: Inviting a KYC Customer
1️⃣ Navigate to the KYC Product Line
From your ChainIT Dashboard, go to KYC and select Customers.
2️⃣ Click “Add Customer”
Click Add Customer to start a new individual onboarding.
3️⃣ Enter the Customer’s Basic Information
Input the customer’s Email Address and Full Legal Name.
If the individual already has a verified BeingID, you can invite them to share it directly.
If not, they’ll create one during the onboarding process.
4️⃣ Select Add-Ons (Optional)
You can include optional verification services to run automatically after ID verification:
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Bank Statement Verification
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Bank Statement Retrieval
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PEP / Watchlist Screening
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Criminal Background Check
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SSN Verification
Each selected add-on will appear in the customer’s profile once processing begins.
🧾 5️⃣ Attach a Pactvera (Optional)
Attach a Pactvera to the KYC invite to collect documents or signatures during identity verification.
In the Attach Pactvera section:
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Click Add Pactvera.
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Choose from your preconfigured Pactvera templates.
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Assign recipients (the individual is auto-selected as the primary signer).
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Customize any instructions or message text.
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Click Attach to link the Pactvera.
Once sent, attached Pactveras will:
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Display in the customer’s KYC profile under the Pactvera section.
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Sync with your Pactvera Outbox for status tracking.
💡 Tip: This is ideal for compliance workflows where customers must sign consent forms or provide attestations as part of KYC verification.
6️⃣ Click Submit
After final review, click Submit to send the invitation.
The customer will receive an email to complete verification via the ChainIT ID App.
✉️ What Happens Next
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The individual completes biometric verification and any Pactvera tasks (documents or forms).
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Add-ons begin automatically.
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Their status updates from Invited → In Progress → Active once completed.
You can manage all invitations from the Action Menu to edit, resend, or cancel.
🔍 Viewing Individual Details
When active, the KYC Details Page displays:
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Identity details (name, DOB, address, ID type, etc.)
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Verification results from authoritative data sources
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Add-on results (Bank Statements, Criminal Background, etc.)
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Pactveras linked to this identity record
Each attached Pactvera includes audit-ready 4Ws validation — showing exactly Who, What, When, and Where the signing or submission took place.
✅ Summary
Attaching Pactveras to KYB and KYC invitations makes it easy to gather signatures, collect disclosures, and issue attestations as part of a verified onboarding workflow — ensuring every step is authenticated, tokenized, and stored immutably.