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How to Invite a KYC Customer

Invite individuals to complete Know Your Customer (KYC) verification directly through the ChainIT mobile app. The process is quick, secure, and fully consent-based.

✅ Step-by-Step: Inviting a KYC Customer

1. Navigate to the KYC Product Line

From your ChainIT dashboard, go to KYC and select Customers.

2. Click “Add Customer”

Start a new individual verification by clicking the Add Customer button.

3. Enter Customer Details

Unlike KYB, there’s no ID number or lookup required here.
Just enter:

  • Full Name

  • Email Address

4. Click Submit

Once entered, click Submit to send the invitation.


✉️ What Happens Next?

  • The invited user receives an email to complete their onboarding via the ChainIT mobile app.

  • Their status will appear as Invited in your customer list.

  • From the action menu, you can:

    • Edit the invitation

    • Resend the invite

    • Cancel the invitation

Once the customer completes the onboarding and consents to share their verified identity, they’ll appear as Active.


🔍 Viewing Individual Details

Click into an Active customer record to view their verified identity.

Digital Identity (ChainIT ID)

At the top, you’ll see the customer’s personal ChainIT ID.

DMV & ID Verification

Click the Touch Audit buttons to view verified data pulled from:

  • Government-issued ID (scanned during onboarding)

  • DMV, Sex Offender Registry, and OFAC checks

Full PDF Download

Click Download at the top of the page to generate a printable PDF with all verified KYC details, including:

  • ChainIT ID metadata

  • Identity validation results