How to Invite a Customer for KYB

✅ Step-by-Step: Inviting a KYB Customer

1️⃣ Navigate to the KYB Product Line

From your ChainIT Dashboard, go to KYB and select Customers in the sidebar.

2️⃣ Click “Add Customer”

Start a new KYB onboarding by clicking the Add Customer button.

3️⃣ Enter the Business’s Tax ID Number

Input the customer’s Tax Identification Number (TIN) to begin the verification process.

If the business already has an Org ID:
You’ll be prompted to invite them to share their verified Org ID details with you directly.
If the business does not have an Org ID:
Enter:
- Company Name
- Primary Contact Name
- Primary Contact Email Address

4️⃣ Select Enhanced Verifications & Add-Ons (Optional)

Enhanced verifications and add-ons provide additional checks beyond standard KYB onboarding. Each selected add-on runs automatically after the business completes onboarding. Also see: What’s Included in Standard KYB (No Add-Ons).

For the Organization Entity

501(c)(3) Verification (Non-Profits)
Confirms that the organization is recognized by the IRS as a valid 501(c)(3) nonprofit. This verification validates tax-exempt status and eligibility for nonprofit-specific programs or requirements.
Custom Ownership Verification Threshold
Allows you to define a custom ownership percentage for identifying and verifying beneficial owners. This is useful when regulatory or internal policies require verification below the default ownership threshold of 25%.

For Officers, Owners, and Employees

SSN Verification
Verifies an individual’s Social Security Number against authoritative sources to confirm identity and reduce the risk of identity fraud.
PEP / Watchlist Screening
Screens individuals against politically exposed person (PEP) lists and global watchlists to identify potential sanctions, compliance, or risk concerns.
Criminal Background Check
Checks public criminal records to identify reportable criminal history associated with the individual, supporting risk assessment and compliance requirements.

🧾 5️⃣ Attach a Pactvera (Optional)

You can attach a Pactvera directly to the KYB invitation for simultaneous document execution or data collection during the verification process.

From the Attach Pactvera section:

Click Add Pactvera.
Select one or more Pactvera templates relevant to your onboarding process.
Review the recipients auto-populated from the KYB data (officers, shareholders, etc.).
Customize messages or signer roles if needed.
Click Attach to link the Pactvera(s) to this KYB record.

Attached Pactveras will appear in both:

The Customer’s KYB profile (under the Pactvera tab)
The Pactvera Outbox with linked recipient details and statuses.

💡 Tip: Attaching a Pactvera at this stage ensures all signatures, attestations, and identity verifications are completed together — reducing turnaround time and compliance friction.

6️⃣ Click Submit

After completing all details, add-ons, and Pactvera attachments, click Submit to send the invite.

The business will receive an onboarding email immediately.

✉️ What Happens Next

The business receives an email invitation to complete onboarding.
Their status in your dashboard updates to Invited.
Once onboarding and document execution are complete, status updates to Active.

You can edit, resend, or cancel invites from the Action Menu.

🔍 Viewing Business Details

Once active, the Business Details Page displays:

Org ID token
Verified entity data from the Secretary of State
Beneficial ownership and officer details
Corporate documents
Enhanced verification and add-on results
Pactveras sent to this business (Pending, In Progress, Completed, or Valitorum)

Each linked Pactvera includes a quick-view audit trail and access to the full 4Ws tokenized record.