How to Invite KYB Customers
Easily invite businesses to complete Know Your Business (KYB) onboarding using the ChainIT platform. Follow the steps below to invite a customer, view their business profile, and access verified ownership and corporate data.
✅ Step-by-Step: Inviting a KYB Customer
1. Navigate to the KYB Product Line
From your ChainIT dashboard, go to KYB and select Customers.
2. Click “Add Customer”
Start a new KYB onboarding by clicking the Add Customer button.
3. Enter the Business’s Tax ID Number
Input the customer’s Tax Identification Number (TIN) to begin the process.
4. Determine Org ID Status
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If the business already has an Org ID:
You’ll be prompted to invite them to share their Org ID details with you directly. -
If the business does not have an Org ID:
You’ll be prompted to enter the following basic details:-
Company Name
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Primary Contact Name
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Primary Contact Email Address
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5. Click Submit
After entering the required information, click Submit. The invitation is sent immediately.
✉️ What Happens Next?
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The business will receive an email invitation to onboard.
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In your customer list, their status will appear as Invited.
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From the action menu, you can:
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Edit the invitation details
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Resend the invite
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Cancel the invitation
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Once the customer completes onboarding, their status updates to Active.
🔍 Viewing Business Details
Click into an Active customer record to view their full KYB profile.
Org ID
At the top of the profile, you’ll see their Org ID token.
Business Verification
Click the Touch Audit button under the What section to view:
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Verified entity data pulled from the Secretary of State
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Business registration info and status
Beneficial Ownership
Scroll down to the Beneficial Ownership section to:
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View a list of officers and shareholders
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Download documents verifying ownership
Corporate Documents
At the bottom of the page, you’ll find Corporate Docs retrieved from the Secretary of State:
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Articles of Incorporation
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Certificate of Good Standing (if available)
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Other registration docs
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All can be downloaded
Download Full KYB Report
Click Download at the top of the customer profile to generate a printable PDF with all details, including Org ID, ownership info, and retrieved documents.