How to Invite a Customer for KYB

✅ Step-by-Step: Inviting a KYB Customer

1️⃣ Navigate to the KYB Product Line

From your ChainIT Dashboard, go to KYB and select Customers in the sidebar.

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2️⃣ Click “Add Customer”

Start a new KYB onboarding by clicking the Add Customer button.

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3️⃣ Enter the Business’s Tax ID Number

Input the customer’s Tax Identification Number (TIN) to begin the verification process.

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4️⃣ Determine Org ID Status

• If the business already has an Org ID:
  You’ll be prompted to invite them to share their verified Org ID details with you directly.

• If the business does not have an Org ID:
  Enter:

  • Company Name

  • Primary Contact Name

  • Primary Contact Email Address

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5️⃣ Select Add-Ons (Optional)

Choose optional Enhanced Verifications & Add-Ons to include with this onboarding request:

• Tax Transcript (Last 2 Years)

• Payroll Statement (Last 3 Months)

• EIN / TIN Verification

• PEP / Watchlist Screening

• Criminal Background Check (for officers)

• Bank Account Verification

Each add-on runs automatically once the business completes onboarding.

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🧾 6️⃣ Attach a Pactvera (Optional)

You can attach a Pactvera directly to the KYB invitation for simultaneous document execution or data collection during the verification process.

From the Attach Pactvera section:

1. Click Add Pactvera.

2. Select one or more Pactvera templates relevant to your onboarding process. 

3. Review the recipients auto-populated from the KYB data (officers, shareholders, etc.).

4. Customize messages or signer roles if needed.

5. Click Attach to link the Pactvera(s) to this KYB record.

Attached Pactveras will appear in both:

• The Customer’s KYB profile (under the Pactvera tab)

• The Pactvera Outbox with linked recipient details and statuses.

💡 Tip: Attaching a Pactvera at this stage ensures all signatures, attestations, and identity verifications are completed together — reducing turnaround time and compliance friction.

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7️⃣ Click Submit

After completing all details, add-ons, and Pactvera attachments, click Submit to send the invite.

The business will receive an onboarding email immediately.

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✉️ What Happens Next

• The business receives an email invitation to complete onboarding.

• Their status in your dashboard updates to Invited.

• Once onboarding and document execution are complete, status updates to Active.

You can edit, resend, or cancel invites from the Action Menu.

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🔍 Viewing Business Details

Once active, the Business Details Page displays:

• Org ID token

• Verified entity data from the Secretary of State

• Beneficial ownership and officer details

• Corporate documents

• Enhanced verification and add-on results

• Pactveras linked to this business (Pending, In Progress, Completed, or Valitorum)

Each linked Pactvera includes a quick-view audit trail and access to the full 4Ws tokenized record.