How to Sign a Document

Step 1: Open the Document Request

• You’ll receive an email notification with a link to view the document request.

• If you’re not yet a ChainIT ID user, you’ll be prompted to:

  • Install the ChainIT ID mobile app

  • Sign up and complete your digital identity

• Once registered, either:

  • Tap My Tasks in the mobile app, or

  • Re-click the link in the email to open the request.

 Step 2: Verify Your Identity

• To protect you against impersonation, you’ll be required to scan your face using your phone’s camera.

• This ensures the document can only be signed by you.

Step 3: Complete the Document

• The document will display with all fields that require your attention highlighted in green.

• Tap “Start Signing” or tap any field to begin.

• Fill in all required fields, including:

  • Signature

  • Initials

  • Name, Date, Text, or other input types depending on the request

• Once completed, tap “Finish Signing.”

Step 4: Confirm What Is Shared

• After signing, you’ll see a summary of the details from your ChainIT ID that will be shared with the requester.

• Review the list, then tap Confirm to complete the signing process.

Optional: Reject the Request

• If you choose not to sign:

  • Tap “Reject” at any point in the process.

  • You may enter a comment explaining the reason.

Final Step: Confirmation

• Once completed:

  • The document request will move to Completed in your My Tasks tab.

  • You’ll also receive a confirmation email when the entire document has been signed and finalized.